Terms of Service

Effective date: 11 Aug 2025

These Terms of Service ("Terms") govern your access to and use of Nobox Cloud, a backend-as-a-service offered by Nobox Labs Limited ("Nobox", "we", "us"). By using the Services, you agree to these Terms.

1) Your account and responsibilities

  • You must be at least 13 years old (or the age of digital consent in your jurisdiction) to use the Services.
  • Provide accurate information and keep your account secure. You are responsible for activities under your account.
  • Protect credentials, API keys, and data you store with Nobox. Promptly notify us of unauthorized use.

2) Use of the Services

  • Comply with applicable laws, these Terms, and policies referenced here.
  • No misuse: do not attempt to breach security, reverse engineer, disrupt, or overload our systems.
  • You are responsible for Customer Data you process with Nobox and for obtaining necessary rights/consents.
  • Rate limits, quotas, or fair use policies may apply; please see your plan details.

3) Customer Data and privacy

You control the Customer Data you upload or process using the Services. Nobox acts as a processor with respect to Customer Data and processes it per your instructions and the DPA. Our Privacy Policy explains our role as controller for account and usage data.

4) Subscriptions, billing, and taxes

  • Paid plans renew automatically unless cancelled per your plan terms.
  • Fees are non-refundable except where required by law or expressly stated otherwise.
  • You are responsible for applicable taxes; we may collect taxes where required.

5) Acceptable use

  • No illegal, harmful, or abusive activity; no infringement, spam, or malware.
  • No collection or processing of special category data unless lawful and properly protected.
  • No attempts to probe, scan, or test the vulnerability of the Services without authorization.

6) Intellectual property

The Services, including software, documentation, and content, are owned by Nobox and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. No rights are granted except as expressly set forth in these Terms.

7) Feedback

You may provide feedback or suggestions. You grant Nobox a non-exclusive, perpetual, irrevocable license to use feedback without obligation.

8) Confidentiality

Each party may access confidential information of the other. Confidential information must be protected with reasonable care and used only for purposes of these Terms.

9) Warranties and disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOBOX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Nobox does not guarantee uninterrupted or error-free operation.

10) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOBOX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO NOBOX IN THE 12 MONTHS PRECEDING THE CLAIM.

11) Indemnification

You agree to defend, indemnify, and hold harmless Nobox from and against claims arising from your use of the Services or violation of these Terms.

12) Suspension and termination

We may suspend or terminate access for violations of these Terms or risks to the Service. You may cancel at any time; upon termination, your right to access the Services ceases, subject to any retrieval period for Customer Data disclosed in your plan.

13) Changes to the Services or Terms

We may modify the Services and these Terms. If changes are material, we will provide notice. Continued use after changes take effect constitutes acceptance.

14) Governing law and venue

These Terms are governed by the laws of Nigeria, without regard to conflicts of law. Courts located in Lagos, Nigeria shall have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction.

15) Contact

Nobox Labs Limited

Website: https://nobox.cloud

Email: nobox.hq@gmail.com